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Important: To register, you must accept our terms listed bellow:
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  User Agreement and Privacy Policy 

 

Welcome to ifurniture.co.nz!

To register on our site means that you understand and accept all of our terms listed bellow.

Terms and Conditions:

Condition of use:
Welcome to ifurniture.co.nz! (the "site"). Please review the following terms that govern your use and purchase of products from our site. Your continued use of this site constitutes your agreement to follow and be bound by those terms. (the "Agreement") Please read them carefully.

Web site disclaimer:
ifurniture.co.nz policy is one of ongoing product update and revision. ifurniture.co.nz may revise and discontinue products at any time. ifurniture.co.nz does not guarantee the site will be uninterrupted or error-free, and we are not liable for any result or loss caused as a result of using this site. In no event shall we, our employees, associates, partners or our suppliers be liable for lost profits or any special incidental or consequential result arising out of or in connection with ifurniture.co.nz web site, our service or this agreement. This site and all the contents of the site are provided on "AS IS" Basis. ifurniture.co.nz makes no representations or warranties of any kind, express or implied, as to the operation of this site or the content, materials, or products included in this site. You expressly agree that your use of this site is at your sole risk.

Inaccuracy Disclaimer:
From time to time, there may be information on ifurniture.co.nz that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or to update information at any time without prior notice. (Including after you have submitted your order) We apologize for any inconvenience this may cause you.

Term of Use Revision:
We may reserve the right to change the terms that govern your use of our site from time to time. Your use of our site constitutes your agreement to follow and be bound by the terms as changed.

Availability:
All products listed on ifurniture.co.nz web site are subject to availability. We do not guarantee that all the listed products will always be available when you place your order. Our customer support will inform you when the product ordered is out of stock or not available and you have the right to cancel the order.

GST Inclusive :
If not specially stated, all the product prices listed on ifurniture.co.nz web site are New Zealand Goods and Services Tax (GST of 12.5%) INCLUSIVE.

Shipping Liability:

All the goods with the value within 3000 NZD we handled for shipping are automatically insured by the Courier.
Also under the terms of "The Carriage of Goods Act" a carrier's Liability is one of INDEMNITY to a maximun value of $1500.00 (GST Inclusive) per unit of goods as defined in the Act.
In case of loss or damage of the goods during shipping by the courier, we will replace our customer the damaged or lost furniture as our first response and then investigate and claim for the damage and lose.
If the furnitrure be shipped by our own staff (that happens sometimes for those local shipping), we will be fully responsible for any damage and loss.
Although it never happens, we will not not be responsible for the delay of the delivery caused by the courier.

Privacy Policy:

ifurniture.co.nz guarantees that all customers information will be kept within the site and the company owning the site and will not be disclosed to any third party.

Copy Right:

Any trademarks, copyrights or trade names are deemed to be the property of the individuals, companies or businesses who own the trademarks, copyrights or trade names. All the contents include graphics, logo, text, images or any items of this web site are owned by ifurniture.co.nz and the company owing it. Any othet parties have no right to duplicate, copy or use any of the contents from this web site for personal or commercial use or any other purposes which is not within ifurniture.co.nz website operation without prior permission from ifurniture.co.nz.

WARRANTY:
We stand behind all our products. All of our products carry a 12 month RTB warranty if not specially stated. We are not responsible for any damage caused by misuse or abusing. RTB (Return to Base) means the buyer pays for returning goods to us, we will fix or replace and pay for sending it to the buyer. 
We do not have to provide warranty for commercial buyers or users.

7 DAYS MONEY BACK GUARANTEE:

It is the buyer's own risk to buy remotely without seeing and trying but just by the online descriptions. We will try our best to keep our descriptions as detailed and clear enough as possible but we take no responsibility for the possible claimed distortion, unreal or misleading in description and photos. We provide our buyers 7 Day Money Back Guarantee to lower down this kind of risk under the following terms: The buyer needs to email us to arrange return within 3 days he receives the product and send out the product within 7 days. The buyer has the obligation to keep the product to be returned in original condition and is not supposed to keep using the product before he returns it to us. The goods must be delivered by the buyer to our warehouse in original condition and packaging at the buyer's own cost. And it is the buyer's own responsibility to keep it safe in transit.

REFUND:

For a full refund the goods must be returned in a re-saleable state as received by the purchaser. Please note we will not refund for damage caused directly or indirectly after receipt by the purchaser. The postage & handling fee (P&H fee), courier and shipping costs are not refundable for any reason even the product is damaged on the way or received faulty. THERE WILL BE NO CASH REFUNDS. All refund will be refunded by company cheque or by internet transfer into the purchasers account.

*Please note that those "make or supply by order" items are not refundable if you change your mind.

SPECIAL TERMS ON CHAIRS AND BAR STOOLS:
As all chairs and bar stools are breakable if misused and each chair and bar stool has it own nature to be used properly like beeing rocked, thrown or dragged. Also we do not warranty for weight over 100kg. So we do not guarantee the damage on chairs and bar stools. If the buyer unhappy with the chair or bar stool, he can inform us to arrange the return within 3 days he receives the goods. Please refer to the 7 Day Money Back Guarantee terms above.

 

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Auckland: 268 Neilson Street, Onehunga, Auckland. Open 10am -6pm, 7 days. Thursday & Friday late night till 9pm.
Phone
: 09-9737761, 9737762, 6366068.
Hamilton: 554 Te Rapa Road, Te Rapa, Hamilton Open 10am-6pm, 7 Days Phone:07-8508118, 9749688.
Christchurch: 9 Francella Street, Bromley, Chch Open 10am-6pm, 7 Days. Phone:Ph:03-3766337.
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