Contact Us / Help Center
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Contact Us / Help Center

Thanks for visiting ifurniture help center. We work from 9 am to 9pm, 7 days through different ways to serve our client:

-Live chat: 10 agents 9 am-11:59 pm(2 agents after 6pm)


-Ticket: fill in the form below when agents offline
-Email: CustomerService@ifurniture.co.nz
-Call center: 09-6366068 (10 lines) 9am-6pm

How to get a resolution easier and faster? See our suggestion as below,

For products and general information, the best way is to use live chat on the website.

For after-sales service, the best way is to submit a ticket form below to us. The ticket will be linked with your cellphone and email.

If you want to speak with us, we have today 10 lines to answer your calls. Call our call center: 09-6366068. But if the lines are busy, please try to contact us through live chat or tickets.

Ifurniture Ticket Form

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The other ways to contact:

Placing orders, customer service: CustomerService@ifurniture.co.nz

Business, advertisements and general inquiries: Business@ifurniture.co.nz

Want to join us? Please send your CV and cover letter to: recruit@ifurniture.co.nz

Live Chat:  Click this icon

Contact us via Whatsapp:

Chinese language WeChat sales & service:

Auckland Onehunga Main Shop:
268 Neilson Street, Onehunga, Auckland.
Open hours:
9 AM to 6 PM, 7 Days

Auckland Westgate Shop:

61 Maki Street, Westgate, Auckland.
Westgate Lifestyle Center, underneath Harvey Norman store, opposite the COSCO construction site.
Open hours:
9 AM to 6 PM, 7 Days

Hamilton Shop:
554 Te Rapa Road, Hamilton.
Open hours:
10 AM to 6 PM, 7 Days.

Christchurch Shop:
447 Blenheim Rd, Upper Riccarton, Christchurch
Open hours:
10 AM to 6 PM, 7 Days

Auckland Central Warehouse:
77 Carbine Rd, Mt Wellington, Auckland.
Open hours:
10 AM to 12:30 PM 1 PM to 4 PM, Friday to Wednesday (Closed on Thursday and Public Holidays).

Postal Address:

Cloud 7 Limited
PO BOX 41338
St Lukes
Auckland

Yes, we are restless, working so hard to provide the best value to the kiwis!
We open all year long except those 4 and half days:

  • New Year's Day 
  • Good Friday
  • Easter Sunday
  • ANZAC Day until 1.00 pm
  • Christmas Day