Shipping & Pick Up Guide
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Shipping & Pick Up Guide

You are welcome to pick up your items yourself from our warehouse. Booking is needed in advance so we can prepare your items before you arrive. Same day pick up is possible but you may need to wait for a while. Normally, you can pick it up in 1 - 2 days after we’ve received your payment.

AUCKLAND PICK UP

Carbine Rd, Mt. Wellington

Address: 77 Carbine Road, Mount Wellington, Auckland 1060
Opening hours: 10am - 5pm 7 days (Closed on Public Holidays)

Get there   Book an appointment

Walls Rd, Penrose

Address: Gate 3, 11-17 Walls Rd, Penrose, Auckland 1061 (Search by 9 Walls Rd, Penrose, Auckland 1061 on Gmaps)
Opening hours: 10am - 5pm 7 days (Closed on Public Holidays)

Get there   Book an appointment



HAMILTON PICK UP

Te Rapa

Address: 554 Te Rapa Road, Te Rapa, Hamilton 3200
Opening hours: 10am - 6pm 7 days (Closed on Public Holidays)

Get there   Book an appointment

 

CHRISTCHURCH PICK UP

Hornby

Address: 19 Gerald Connolly Place, Hornby, Christchurch 8042 
Opening hours: 11am - 12.30pm, 1pm - 4pm (Closed on Public Holidays)

Get there   Book an appointment

 

Wigram

Address: 3/73 Treffers Road, Wigram, Christchurch 8042
Opening hours: 3pm - 4pm (Closed on Thursday and Public Holidays)

Get there   Book an appointment

 

Need your furniture to get shipped? We offer shipping NZ-wide!

 

Shipping promotion! Enjoy FREE DOOR-TO-DOOR METRO DELIVERY for a min. order of $2000!

 

AUCKLAND

We divide Auckland into RED, GREEN, and YELLOW zones for shipping purposes.

 

Auckland RED Zone (Metro)

$50 (Standard - Outside Ground Floor Delivery)

Extra +$50 (Inside Ground Floor Delivery)

Extra +$50 (Stairs Fee) 

 

Auckland GREEN Zone

$70 (Standard - Outside Ground Floor Delivery)

Extra +$50 (Inside Ground Floor Delivery)

Extra +$50 (Stairs Fee) 

 

Auckland YELLOW Zone

$90 (Standard - Outside Ground Floor Delivery)

Extra +$50 (Inside Ground Floor Delivery)

Extra +$50 (Stairs Fee) 

 

HAMILTON

Hamilton Metro Area Shipping Fee

$50 (Standard - Outside Ground Floor Delivery)

Extra +$50 (Inside Ground Floor Delivery)

Extra +$50 (Stairs Fee) 

 

CHRISTCHURCH

Christchurch Metro Area Shipping Fee

$50 (Standard - Outside Ground Floor Delivery)

Extra +$50 (Inside Ground Floor Delivery)

Extra +$50 (Stairs Fee) 

 

OTHER AREAS

If your location isn't included in the above list, we rely on third-party logistics firms, typically MainFreight, for our deliveries. Please be aware that we're unable to alter Mainfreight's delivery schedule within 48 hours of the scheduled delivery date. It's crucial to ensure someone is present on-site for the Mainfreight delivery, as third-party deliveries are governed by their own policies beyond our influence. Failure to have someone present may incur additional charges for a second delivery attempt.

If you have any questions, don't hesitate to reach out to us via:

Live Chat   Submit a Ticket

 

 

AUCKLAND DIRECTION

We deliver to certain areas on different days.

Monday, Wednesday, Thursday, Saturday (North, West, Central)

Tuesday, Friday, Sunday (South, East, Central)

 

From $50
Auckland Area
RedFrom $70
Auckland Area
GreenFrom $90
Auckland Area
Yellow
To Be Calculated
 
Arch HillCentralBirkenheadNorthAlbanyNorthDrurySouth
Blockhouse BayCentralChatswoodNorthBayswaterNorthGulf HarbourNorth
AvondaleCentralClendon ParkSouthBayviewNorthHuapaiWest
BurswoodEastBotany DownsEastBeach HavenNorthKarakaSouth
East TamakiSouthBucklands BeachEastBelmontNorthKumeuWest
Eden TerraceCentralCityCBDBirkdaleNorthOrewaNorth
EllerslieCentralClendonSouthWest HarbourWestRiverheadWest
EpsomCentralClover ParkSouthBrowns BayNorthPokenoSouth
Farm CoveEastCockle BayEastCampbells BayNorthPukekoheSouth
FavonaSouthConifer GroveS/EastCastor BayNorthSilverdaleNorth
Freemans BayCentralEastern BeachEastDevonportNorthWhangaparoaNorth
Glen InnesCentralDannemoraSouthFairview HeightsNorthWhangareiNorth
GlendowieCentralDonegal ParkSouthForrest HillNorthAll Other Areas 
GraftonCentralFlat BushSouthGlenfieldNorth  
GolflandsEast  GlenvarNorth  
GreenlaneCentralGlen EdenWestGreenhitheNorth  
Grey LynnCentralGlendeneWestHobsonvilleWest  
Half Moon BayEastGreen BayWestLong BayNorth  
Herne BayCentralGoodwood HeightsSouthMairangi BayNorth  
Highland ParkEastHaurakiNorthMasseyWest  
HillsboroughCentralHendersonWestMilfordNorth  
Huntington ParkEastHillcrestNorthMurrays BayNorth  
KelstonWestHillparkSouthNarrow NeckNorth  
KingslandCentralHomaiSouthNorthcrossNorth  
KohimaramaCentralHowickEastNorth HarbourNorth  
LynfieldCentralLeabankSouthOpahekeS/East  
Mangere BridgeSouthLincolnWestOtehaNorth  
MangereSouthManukauSouthPahurehureS/East  
Mangere EastSouthManurewaSouthPapakuraS/East  
MeadowbankCentralMcLaren ParkWestPinehillNorth  
Mt AlbertCentralMeadowlandsEastRanuiWest  
Mt EdenCentralMellons BayEastRed HillS/East  
Mt RoskillCentralNorthcoteNorthRosedaleNorth  
Mt WellingtonCentralNorthcote CentreNorthRosehillSouth  
MorningsideCentralNorthparkEastRothesay BayNorth  
Mission BayCentralRandwick ParkEastSchnapper RockNorth  
New LynnWestShelly ParkEastSunnynookNorth  
NewmarketCentralSomervilleEastSwansonWest  
New WindsorCentralSunnyvaleWestTitirangiWest  
New MarketCentralTakaniniSouthTorbayNorth  
One Tree HillCentralTakapunaNorthTotara ValeNorth  
OnehungaCentralTe Atatu PeninsulaWestUnsworth HeightsNorth  
OrakeiCentralTe Atatu SouthWestWaiakeNorth  
OtahuhuSouthThe GardensSouthWairau ValleyNorth  
OtaraSouthTotara HeightsSouthWestgateWest  
OwairakaCentralWattle CoveSouthWhenuapaiWest  
PakurangaEastWattle DownsSouth    
Pakuranga HeightsEastWestern HeightsWest    
PanmureCentralWeymouthSouth    
PapatoetoeSouth      
Papatoetoe WestSouth      
ParnellCentral      
Pt EnglandCentral      
PonsonbyCentral      
Pt ChevalierCentral      
RemueraCentral      
Royal OakCentral      
RosebankCentral      
SandringhamCentral      
St HeliersCentral      
St JohnsCentral      
St Marys BayCentral      
StonefieldsCentral      
SunnyhillsEast      
TamakiCentral      
Te papapaCentral      
Three KingsCentral      
WaikowhaiCentral      
Wai-o-Taiki BayCentral      
WaterviewCentral      
Western SpringsCentralWestmereCentral      
WiriSouth